What are cookies and similar technologies and why do we use them?
An HTTP cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data stored on the user’s computer by the web browser while browsing a website. Cookies were designed to be a reliable mechanism for websites to remember user state information (such as items added in the shopping cart in an online store) or to record the user’s browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). They can also be used to remember pieces of information that the user previously entered into form fields, such as names, addresses, passwords, and payment card numbers.
Cookies and similar technologies are very useful and do lots of different jobs. For example, they enable you to move between our web pages efficiently, they remember your preferences when you visit us again and generally improve your experience when browsing with us. They can also help to ensure that adverts you see online are more relevant to you and your interests.
Cookies last for different lengths of time depending on the job they do. There are session cookies and persistent cookies:
- Session cookies only last for your online session and disappear from your device when you close your browser
- Persistent cookies stay on your device after the browser has been closed and last for the period of time specified in the cookie
The cookies we use
The cookies and similar technologies used on our website fall into one of four categories: strictly necessary, performance cookies and other third party cookies.
1. Strictly necessary cookies
Strictly necessary cookies let you move around the website and use essential features like secure areas, shopping baskets and online billing.
We use these strictly necessary cookies to:
- Remember information you’ve entered on order forms when you visit different pages in a single web browser session
- Remember what you’ve ordered when you get to the checkout page
- Identify you as being logged in to our website
2. Performance cookies
We use performance cookies to:
- Provide statistics on how our website is used
For example, Google Analytics is Google’s analytics tool that helps website and app owners to understand how their visitors engage with their properties. Google Analytics may use a set of cookies to collect information and report site usage statistics without personally identifying individual visitors to Google. The main cookie used by Google Analytics is the ‘_ga’ cookie. Analytics cookies may also be used for this purpose by Google, on Google properties.
3. Third party cookies
Third party cookies is referring to the cookies that are being placed on our website by various other vendors, such as Facebook, which we use to get in touch and live chat with you via the Facebook button on our website.
In order to view Facebook cookies consent, navigate to: https://www.facebook.com/policies/cookies
Managing cookies in your browser
Most browsers allow you to control how cookies get used as you’re browsing.
Some browsers automatically limit or delete cookies. Also, in some browsers, you can set up rules to manage cookies on a site-by-site basis, allowing you to permit cookies only from sites that you trust.
Deleting cookies means that any preference settings you have made on a website will be lost. If you’ve set your preferences to opt out of cookies, this setting will be lost too, as that information is stored in a cookie. Blocking all cookies means functionality on our websites will be lost, as described above. We don’t recommend turning all cookies off when using our websites.
Find out how to manage your cookies using the most popular browsers below.
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
This page was last updated on January 25th, 2021.